# Email support

An inbox that empties itself. The same AI reads your support inbox and drafts or
sends replies from your docs. Password resets, shipping questions, refund policies —
handled. Your team reviews the edge cases, not the repetition.

- **Works with your existing support address.**
- **Draft-first or auto-send** — you choose per topic.
- **Same brain as chat.** Update a doc once, and both channels learn.

AI on email is part of the Plus and Enterprise plans. See
[Plans and pricing](/getting-started/plans-and-pricing).